Page refresh rate still chronically slow !25-07-16

[johnnyXS]

it would be helpful to have some sort of acknowledgement and response from the webmaster at some point

Is this an ongoing problem that cannot be fixed ? do we have any idea why it only seems to effect some members and not others ?

I think I'm going to join the conspiracy theorists

[CHRIS in MARGATE]

Like most of us who find this site slow; I go straight to the Scooterotica site to establish that it's not me or my Broadband, whichever part of the country I am in at the time and yes you guessed it: it's only our site that is struggling along.

I appreciate that people who run this site will have more pressing demands on their time but please just acknowledge our concerns so we can all be assured that somebody up there is aware.

[Toot]

Yes the Forum Mods are aware, but it is sporadic so hard to establish what exactly is going on.

I'm on the forum this morning and it's working as quickly as I would expect it to?

[CHRIS in MARGATE]

That's the problem. One minute like a tortoise, next minute like a hare !
I just responded to this page very quickly.


Thanks for the response. Appreciated.

[johnnyXS]

well its 9.30am and it just took me 23 seconds to reach this page from my email notification.!.

I think if someone had acknowledged that it was a problem and that something was being done about it back when I first posted 3 weeks ago , members might be a little more patient and a little less frustrated .

I find it hard to understand how every other forum I visit many time daily never suffer with this problem.!
I also struggle to understand why it seems to be just a few members that seem to be effected by this. Presumably that is why nothing appears to have been done about the problem

I just hope that posts are now being regularly backed up at least

[robd]

The server is backed up nightly.

I have experienced no performance issues accessing the site through IE & FireFox on PC, from an iPad or iPhone from both fibre broadband or 4G.

Although according to this thread other users have experienced occasional performance issues, the common thread is JohnnyXS and ChrisInMargate. Do you reboot your PC regularly or do you just put it to sleep? Have you tried accessing the site with an alternative browser? Do you have a firewall configured locally on your PC? Are you trying to access the site through a work network or from home? When was the last time you restarted your wireless router?

Unfortunately the list of questions I could ask you is virtually endless. If there's a consistent issue that can be replicated then there's a chance it can be fixed. If it's a handful of users and the issue is sporadic then it's difficult to say if the issue is with the server or your connection / hardware.

[johnnyXS]

The server is backed up nightly.

I have experienced no performance issues accessing the site through IE & FireFox on PC, from an iPad or iPhone from both fibre broadband or 4G.

Although according to this thread other users have experienced occasional performance issues, the common thread is JohnnyXS and ChrisInMargate. Do you reboot your PC regularly or do you just put it to sleep? Have you tried accessing the site with an alternative browser? Do you have a firewall configured locally on your PC? Are you trying to access the site through a work network or from home? When was the last time you restarted your wireless router?

Unfortunately the list of questions I could ask you is virtually endless. If there's a consistent issue that can be replicated then there's a chance it can be fixed. If it's a handful of users and the issue is sporadic then it's difficult to say if the issue is with the server or your connection / hardware.

I think you need to read the thread properly robd

if you had you'd have appreciated that this problem only ever occurs with this particular site
No other site that I or the other sufferers visit gives any problems whatsoever .
Therefore I cannot see how it can be something wrong with our routers or PCs can it !
Glad to hear that you do not suffer any performance issues though

[Rich Oswald]

Perhaps the new solid state server disc which is 8x faster will solve all the issues, only time will tell but it is certainly up to full speed at the moment.

Rich'

[CHRIS in MARGATE]

To Admin: Ex Broadband and IT Manager so doing all the right housekeeping.
It's not life or death but it is frustrating. Some of the LCGB committee members also have recorded their frustrations.
I know it's not easy; it's like an intermittent misfire !
I do appreciate your efforts and above all I appreciate your comms. Keep up the often hard and unpaid work.
Chris

[johnnyXS]

yes I ditto Chris's comments .
Its all too easy to become frustrated and irritable especially when there is either no information and acknowledgment of a problem.... and to lose sight of the fact that keeping this site maintained and up and running for us is probably an unpaid and thankless task . I doubt any of us really appreciate how much work is involved .

Nevertheless saying that, it is always the best policy in my opinion to acknowledge that a problem exists and keep folk advised that something is being done to rectify the issue instead of just waiting weeks and months and then attacking those that raised the issue and blaming them for the problem when it clearly isn't them that is causing the issue.

When people are told the truth and kept informed, you'll rarely find that they will not be patient, understanding and supportive .